In 1974, George Ward founded the company in Duluth, Georgia with a simple philosophy: do excellent work and charge a fair price. No shortcuts, no surprises, no upselling — just honest plumbing done right the first time.
That philosophy resonated with the community. Word spread, neighbors told neighbors, and over the decades the Ward name became the one Metro Atlanta homeowners trusted when something went wrong.
George built more than a business. He built a reputation — one that would outlast him and carry forward through his family for generations to come.
My father taught me that the most important thing isn't the job you do today — it's whether the customer calls you back next time. Do honest work, charge a fair price, and they'll always call you back.
Tom Ward grew up watching his father work — learning not just the craft of plumbing, but the values behind it. When he took over the business, he didn't change what made it great. He simply carried it forward.
Under Tom's leadership the company grew its reputation across Gwinnett County and all of Metro Atlanta. Tom became known personally as "The Honest Plumber" — a name earned one job at a time by telling customers the truth about what they needed, even when it meant a smaller bill.
Tom ran the company for decades, building lasting relationships with thousands of Atlanta-area families who trusted him with their homes year after year.
In 2012, Tom passed the business to his son T.J. Ward — making Tom Ward Plumbing a true third-generation family business. Like his father and grandfather before him, T.J. grew up in the trade, learning from the best.
T.J. has modernized the business while keeping everything that made it great: new technology, new tools, and expanded services, but the same values George established in 1974. Honest pricing. Quality workmanship. A handshake you can trust.
Today, Tom Ward Plumbing remains one of Metro Atlanta's most trusted plumbing companies — not because of advertising, but because of a reputation built over fifty years of doing right by customers.
Join thousands of Metro Atlanta homeowners who trust Tom Ward Plumbing for honest, quality plumbing service.
